Home Renovation Insurance

It was a pleasure to arrange owner builder construction insurance through Qtrust. I got to talk to an insurance person who not only understood the needs of the owner builder but could talk insurance with them in plain English. My project is partially completed and a little out of the ordinary in its use of materials but Qtrust took it all in their stride. Our Consultant took the time to make sure she understood my needs and that I understood the cover. She was prompt in getting “plain language” documents and quotes to me.
Ken B. Portland NSW

A very refreshing approach to our insurance requirements. Rather than sell us insurance, your staff members, took time to understand our needs and addressed our concerns point by point. Excellent understanding of owner building dangers and risks and how best to avoid them. Our project construction cost is in excess of $1.8million, and without professional assistance from Qtrust, our building risks would be greater. Thank you.
Gerald H. Hawthorn Vic

A special thank you the Qtrust staff for their awesome service. We purchased a mortgagee in possession uncompleted duplex. Our bank required insurance over the 2 properties before we settled. But we were unable to obtain an owner builder permit until we settled. After speaking to 2 other insurance brokers, we found Qtrust. These guys know there insurance. The speed and professionalism they showed not only with the vendor but also with the bank was amazing. Thank you.
Bruce Y. Malvern Vic

Your staff, in particular Louise are an excellent example of professional and caring customer service with a wealth of owner builder knowledge. My husband and I are very pleased to have met you.
Barbara T. Central Coast NSW

It’s a special thank you to your company for your honesty and professional courtesy. We expected insurance to be competitive. What we didn’t expect was the amount of confusing statements and outrageous sales tactics by some, who are just annoying and downright rude.

Glen E. Green, School Teacher

‘Our recent claim has now been settled and its thanks to you and your team for your assistance and support. Your claims department was caring whilst acting in our interest at all times.

The best thing, most valuable support was the relocation allowance and financial assistance which was part of your insurance package. Before we bought your insurance we thought we would never use this benefit.  We are so glad we did, and so are our pets who were also relocated. A family lifesaver.

In particular though, along with my husband and children I wish to thank you for your outstanding service and professionalism. A truly first class service. Thank you’.

Daniele Ferguson